Frequently Asked Questions

A: Chronic Wounds are defined as wounds that do not respond to standard wound care treatment for at least a 30-day period of organized, comprehensive conservative therapy.

Failed Response to conservative therapy is defined as an ulcer or skin deficit that has failed to respond to appropriate wound-care measures, has increased in size or depth, or has not changed in baseline size or depth with no indication that improvement is likely over 30-days.

A: We are a concierge service and are happy to come to you.

A: No, you just need to ask. We will review your previous medical records to ensure conservative therapy is complete.

Yes; however, that is our Service’s responsibility to create an Insurance Authorization Packet

A: Wounds that do not respond to standard wound care treatment for at least a 30-day period
• Wound can not have exposed tendon, muscle, bone or joint capsule
• Wound must be at least 1.0cm x 1.0cm
• Wound must be clean and free of Necrotic Tissue

A: After a brief consultation, It is our responsibility to comprehensively review wounds, prior treatments, and medical documentation to justify the medical necessity of our specialized cellular tissue products.

A: Each case is unique and our care is customized to our patients, but if approved, CMS allows 10 treatments over 12-weeks

We provide face-to-face care a minimum of once a week until the wound closes or treatments are complete